Ticket Terms & Conditions

Ticket Terms & Conditions

Terms & Conditions for Online Show Ticket Sale

The Pass/ Pack is issued by The Royal National Agricultural and Industrial Association of Queensland ABN 41 417 513 726 (RNA).

The Pass/ Pack is sold on the condition that the holder is bound by these terms and conditions. By purchasing the Pass/ Package you agree to be bound by the terms and conditions as well as any other conditions specified by RNA on its website.

General

  1. A reference to “RNA” in these Terms and Conditions is to The Royal National Agricultural and Industrial Association of Queensland ABN 41 417 513 726 trading as the Brisbane Showgrounds, Ekka (also known as the Royal Queensland Show) and the Royal International Convention Centre, and the related bodies and agencies associated with the Royal Queensland Food & Wine Show.
  2. By purchasing an Ekka Ticket through the RNA or its authorised agents you are acknowledging and agreeing to be bound by these Terms and Conditions, the General Terms and Conditions for Ticket Sales and Entry as well as any other conditions specified by the RNA on its website.
  3. The Pass/ Pack is issued for use at the 2021 Royal Queensland Show (Ekka) from Saturday 7 to Sunday 15 August 2021.
  4. A Pass/ Pack allows single (1) entry for that Pass type only.
  5. The RNA is not liable to give a refund or exchange the Pass for cancellation of any reason.
  6. Subject to clause 7, the RNA will provide a refund or exchange where you advise the RNA, within a reasonable period of time before the event, that you or any other members of your booking party:
    a) are required to isolate or quarantine under laws aimed at reducing the spread of COVID-19 (and the event falls within the isolation/quarantine period);
    b) are diagnosed as having COVID-19;
    c) exhibit symptoms of COVID-19 (eg. fever, chills or sweats, cough, sore throat, shortness of breath, runny nose or loss of sense of smell) (‘COVID Symptoms’);
    d) have been in close contact with anyone displaying COVID Symptoms; or
    e) have been tested for COVID-19 and are awaiting the results (and the event falls within the period of awaiting test results).
  7. The refund or exchange provided under Clause 6:
    a) will only apply in respect of the tickets for you and/or the booking party members who are affected by one or more of the circumstances set out in Clause 6;
    b) will not apply in the case that the relevant circumstances were known to you and/or the relevant booking party members prior to the ticket purchase; and
    c) will not apply in the case that you and/or any of the booking party members attend the Venue for the event and are refused entry, or asked to leave, on the basis that the RNA and/or the Venue reasonably forms the view that:
    i. any of the circumstances set out in Clause 6 apply; or
    ii. you or any of the other booking party members have failed to comply with any COVID-19 safety requirements or directions
  8. The operation of some attractions may be affected by adverse weather conditions or maintenance activity.
  9. The RNA reserves the right to add, withdraw or substitute artists, displays, exhibitions and attractions and/or vary advertised programs, prices, seating arrangements and audience capacity.
  10. The RNA reserves the right to add, withdraw and/or limit the number of tickets sold on promotion at any stage.
  11. The RNA reserves the right to prohibit the use of cameras, audio and video recorders.

Passes

  1. Adult Pass available to those aged 15 years of and over at time of entry. Valid for one single entry.
  2. Child Pass available to children aged 5 years of age to 14 years of age inclusive at time of entry. Valid for one single entry.
  3. Little Ekka Pass available to children 4 years and under. Valid for one single entry.
  4. Concession Pass available to those with accepted concession cards(includes full-time students, seniors and other concessions). You must present an accepted concession card on entry to the Show. Valid for one single entry.
  5. Family Pass includes 2 x Adult Passes and 2 x Child Passes. Adults and children must enter gate at the same time in order to use this Family Pass. Children must be aged 5 years of age to 14 years of age inclusive at time of entry. Valid for one single entry.
  6. Adult & Child Pass includes 1 x Adult Pass and 1 x Child Pass. Adult and Child must enter gates at the same time in order to use this Adult & Child Pass. Child must be aged 5 years of age to 14 years of age inclusive at time of entry. Valid for one single entry.
  7. Twilight Pass available to those aged 5 years of age and over at time of entry. Entry valid after 4pm on day of entry. Valid for one single entry.

Extras - Food and Ride Cards

Ride Cards - $50, $100, $150

A reference to “RNA” in these Terms and Conditions is to The Royal National Agricultural and Industrial Association of Queensland ABN 41 417 513 726 trading as the Brisbane Showgrounds, Ekka (also known as the  Royal Queensland Show) and the Royal International Convention Centre, and the related bodies and agencies associated with the Royal Queensland Food & Wine Show.

  1. By using an Ekka Ride Card through the RNA or its authorised agents you are acknowledging and agreeing to be bound by these Terms and Conditions, the General Terms and Conditions for Ticket Sales and Entry, as well as any other conditions specified by the RNA on its website.
  2. Ekka Ride Cards are issued for use at the Ekka from Saturday 7 August 2021 to Sunday 15 August 2021 (Show Period).
  3. This Ekka Ride Card with designated value ($50/$100/$150) is valid to be used at participating carnival rides located at Ekka during Show Period. Not valid on games.
  4. Please note, these cards do not include entry to the Show. Ekka Ride Cards cannot be used in conjunction with any other Royal Queensland Show promotion. Ekka Ride Cards can be used in conjunction with cash at the discretion of each ride operator.
  5. The RNA and ride operators reserve the right to refuse acceptance of any Ekka Ride Card that has been damaged or defaced in any way, does not have a fully visible barcode or QR code or was not purchased through an RNA authorised Ekka Ride Card seller.
  6. Ride operators reserve the right to refuse entry to a ride where the operator deems the participation by that person to be dangerous or in breach of ride restrictions.
  7. Persons participate in all carnival rides at their own risk. The RNA accepts no liability for any injury, loss or damage to any person or thing.
  8. This Ekka Ride Card is not for resale. Unless otherwise set out in the terms and conditions at www.ekka.com.au/terms-and-conditions, the RNA is not liable for any lost, stolen or damaged Ekka Ticket.

 

Ekka Food & Beverage Cards

$50 Gourmet Plaza Card

A reference to “RNA” in these Terms and Conditions is to The Royal National   Agricultural and Industrial Association of Queensland ABN 41 417 513 726 trading as the Brisbane Showgrounds, Royal Queensland Show (Ekka) and the Royal International Convention Centre, and the related bodies and agencies associated with the Royal Queensland Food & Wine Show.

  1. By using an Ekka Food & Beverage Card (also known as “Gourmet Plaza Card”) through the RNA or its authorised agents you are acknowledging and agreeing to be bound by these Terms and Conditions, the General Terms and Conditions for Ticket Sales and Entry as well as any other conditions specified by the RNA on its website.
  2. This Ekka Food & Beverage Card is issued for use at the Ekka from Saturday 7 August 2021 to Sunday 15 August 2021 (Show Period). 
  3. This Ekka Food & Beverage Card with its $50 value is valid to be used at Gourmet Plaza food and beverage outlets (excluding Strawberry Sundaes). 
  4. This card does not include entry to Ekka. 
  5. This Food & Beverage Card cannot be redeemed for Strawberry Sundaes. 
  6. This Food & Beverage Card can be used to redeem alcoholic beverages (you must be 18 years of age or over, alcohol must be consumed within designated areas, maximum 4 (Four) drinks per person). 
  7. The Food & Beverage Card can be used in conjunction with cash at participating outlets. 
  8. The RNA is not liable to give refunds on unused or remaining credit on Food and Beverage Cards 
  9. Participating outlets reserve the right to refuse acceptance of any Food & Beverage Card that has been damaged or defaced in any way, does not have a fully visible barcode or was not purchased through an RNA authorised Food & Beverage Card seller. 
  10. This Food & Beverage Card is not for resale, unless otherwise set out in these terms and conditions  
  11. The RNA is not liable for any lost, stolen or damaged Food & Beverage Cards. 

Entry

The RNA reserves the right to inspect all bags and containers being brought into the Brisbane Showgrounds and refuse entry to any person carrying any item that in the RNA's absolute discretion is dangerous or prohibited.

  1. The RNA reserves the right to refuse entry to any person whose Pass is damaged, has been defaced in any way, does not have a fully visible barcode or was not obtained through a ticket seller authorised by the RNA. List of authorised ticket seller can be found on this page.
  2. The RNA reserves the right to require the presentation of valid and current ID such as an Australian driver’s licence, Australian passport or proof of age on a Concession, Child or Little Ekka Pass. Carer with a valid carer or companion card receives free entry if accompanying disabled person (1 carer per person). List of accepted concession cards is available for viewing on ekka.com.au.
  3. Persons entering the Brisbane Showgrounds do so at their own risk. The RNA accepts no liability for any injury, loss or damage to any person or thing.
  4. Persons entering the Brisbane Showgrounds waive all rights in relation to any photograph, image or likeness of them produced whilst attending the Royal Queensland Show (Ekka). The RNA retains all rights in all images it produces.
  5. No alcohol or drugs of any type shall be brought on to the premises.
  6. Scooters (except mobility scooters), skateboards, bicycles, roller blades, hover boards, Segway’s or other equipment that may interfere with pedestrian traffic are not permitted.
  7. The RNA reserves the right to refuse entry or remove guests from the Brisbane Showgrounds for vandalism, stealing, offensive behaviour, queue line jumping, failure to follow safety instructions or failure to comply with these terms & conditions.
  8. Pass outs are available for free at Information Booths and all gates within the Ekka precinct between 9am - 8pm. Pass outs may only be used for re-entry to the Brisbane Showgrounds on the day of issue. Only one (1) Pass out is allowed for each ticket holder. Suitable ID as outlined in Brisbane Showground T&C’s will be required.
  9. Ekka Ride Cards are not for resale, except via RNA authorised source.
  10. Ekka Ride Cards are not subject to GST.

By purchasing an Ekka Pass, Food and Beverage Card, and/or Ride Cards, the holder agrees to the RNA Copyright, Privacy Policy and Disclaimer.

Promotions

  1. Discount promotions, including but not limited to Promotional Codes, exclude Discount Ride Cards and Food and Beverage Cards.
  2. Super Saver Discount exclude Royal Queensland Steakhouse Guest Chef Series tickets and discount Ride Cards and Food and Beverage Cards.

10% Off 

10% Off Discount applies to transactions using a valid promotional code at www.ekka.com.au/buy-ticket. Applies to full priced general admission tickets only. Offer excludes Royal Queensland Steakhouse Guest Chef Series tickets, Ride Cards and Food and Drink Cards. Offer available until 11:59PM AEST 29 July 2021. Cannot be used in conjunction with any other offer (Super Saver discount excluded). Limit 20 tickets per transaction.