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Frequently Asked Questions

Can't find your tickets? Not sure which gate to enter from? How to enter a competition? Need more information? We're here to help answer our most frequently asked questions.

Ticketing FAQs

Got a ticketing-related enquiry? We've answered the frequently asked questions below.

If you still can't find an answer to your enquiry, click "Help" on the top right of the page or contact [email protected] for further assistance.

Where can I buy an Ekka 2025 Ticket?

Tickets for Ekka 2025 will be available for purchase online only. Subscribe to the Ekka database to find out first and get the best deal!

What do I get with my Ekka Ticket?

You get admission for your chosen day and access to all the free activities Ekka has to offer! Get hands-on in our variety of fun animal activities, view all our magnificent competition displays, watch our action-packed live competitions, visit our entertainment stages for some of the nation's best performances and catch our ever-popular night show "EkkaNITES!"

Can I change my day after purchasing?

This year, ticket purchasers are able to do a self Day Change. If you need to change your nominated day/s, you can click on the Day Change link provided in your ticket confirmation email.

Please note that a day change can only be done ONCE and no further edits can be made after 11.59am Friday, 9 August 2024.

Once the deadline has passed, the link will expire regardless if it has been used. Therefore, it will not work anymore.

To change a Super Saver day to a Regular Day, charges may apply.

Am I eligible for a discount on entry to ekka?

Check our Concession Cards page to see if you're eligible for a concession ticket.

Can I leave the ground and re-enter on the same ticket?

Valid Ekka Ticket holders may be granted a pass that allows them to leave and to re-enter the Brisbane Showgrounds (a Pass Out), subject to the conditions in this section.

Pass Outs may be claimed free of charge by Ekka Ticket holders at the gates within the Brisbane Showgrounds between 9am - 8pm on any day the ticket-holder enters the Ekka with an Ekka Ticket.

Each Ekka Ticket holder is permitted to claim one (1) Pass Out per day only.

Pass Outs are only valid for use for re-entry to the Brisbane Showgrounds on the day the Pass Out is issued.

The Ekka Ticket holder can use their Pass Out on multiple occasions for re-entry during the day their Pass Out is issued.

The RNA reserves all rights to refuse entry to the Ekka to any person who does not hold a valid Pass Out.

Ekka Tickets must not be offered for resale including via online sale platforms such as eBay and Gumtree, except via RNA’s authorised agents.

I bought a ticket online and have not received it, what do I do?

During peak sale periods, tickets may take up to 24 hours to receive. Try searching your inbox and junk folder for an email from [email protected].

If you still can’t find it, send us an email at [email protected] with your full name and email address used during checkout.

Do I need to print my ticket/s?

At the gate we scan tickets presented on your phone or tickets that have been printed (not required). Please have your ticket ready when entering the event.

Ticketing Information

For specific ticketing-related information, select from the drop-down menu under Ticketing Information.

Can I bring food into Ekka?

Yes! You're welcome to bring a picnic lunch with you to Ekka. Please remember to dispose of any rubbish in the bins provided.

Can I bring alcohol into Ekka?

No, but there are several licensed venues where you can drink.

Can I smoke inside the Ekka?

There are designated smoking areas outside the Brisbane Showgrounds. Please be aware you are not allowed to take food or drink into smoking areas.

What should I do if I lose my child?

Don't panic - there is a dedicated Lost Persons station at the Gregory Terrace Police Station open between 9:00am and 8:30pm.

As part of the Keep Kids Safe program, parents are encouraged to collect a free wrist band from the police marquee on Gregory Terrace as soon as they arrive at Ekka. They can write their mobile number on their child's wristband, so if they become separated they can be reunited ASAP.

What do I do if I lose my purse/wallet/keys/backpack/other item?

Lost and found is located at Guest Services on the lower level of the Royal International Convention Centre.

Facilities

Click here for our full list and information about Ekka facilities.

How do I apply for charitable tickets to Ekka?

The Ekka is delighted to give back to the Queensland community. Learn more about the Ekka's community spirit below and how to submit a charitable request through Friends of Ekka.

Head to our Friends of Ekka page for more information.

Charitable requests for 2024 have now closed.

Transport FAQs

Got a transport-related enquiry? We've answered the frequently asked questions below.

If you still can't find an answer to your enquiry, click "Help" on the top right of the page or contact [email protected] for further assistance.

Can I buy an Ekka entry ticket at train stations?

Tickets are only available for purchase online via the Ekka website.

Is public transport included in my Ekka ticket?

No, however from Monday 5 August for six months, public transport fares will be reduced to a 50 cent flat rate across all zones and modes on the Translink network across Queensland.

 

For more information, please visit the Translink website.

Is there parking at Ekka?

There are various car parks within walking distance to the Brisbane Showgrounds, including:

King St Car Park

Cornerstone Parking - Royal Brisbane Hospital

Secure Parking - Valley Metro Car Park

Secure Parking - McWhirters Car Park

 

Please be advised that parking slots are limited and may be fully booked out especially during the weekends and public holiday, so we do encourage catching public transport if you are able to.

 

Is the Exhibition station operating for Ekka 2025?

For updates on the Exhibition station, we strongly recommend subscribing to the Ekka Mail List to stay up to date with any announcements closer to Show.

Competitions FAQs

Got a competition-related enquiry? We've answered the frequently asked questions below.

If you still can't find an answer to your enquiry, click "Help" on the top right of the page or contact [email protected] for further assistance.

How do I make an entry?

Entries can be made via the Exhibitor Portal, found here.

All entries must be made online. If you require assistance, please call 07 3253 3900. 

Where can I find important information about a competition?

All important information relating to a competition will be available in the Schedule for that competition.

The schedule is located on the relevant competition webpage and in the entry form.

What is the refund policy?

Refunds are available if requested before the close of entries to request a refund please email [email protected].

After the competition has closed, no refunds will be granted, and entries that do not comply with schedule regulations will not be refunded.

Can I update or change my entry after submission?

Once an entry has been submitted, changes can only be made if the competition is still open.

Most changes can be made straight from the Exhibitor Portal, which can be found here.

How do I find the results?

Results can be found here.

Results for Competitions judged prior to show will go live on the Ekka Website on the first day of show. All other results will be available as they are finalised.

I’ve won Prize Money, when will I receive it?

Prize money will be paid into your nominated bank account by 31st October following the Show. Excluding Giant Pumpkin.

Is there Accommodation at the Ekka for exhibitors?

There is limited onsite accommodation for exhibitors.

Information regarding accommodation can be found here.

Is there parking at the Ekka for exhibitors?

There are various car parks within walking distance of the Brisbane Showgrounds including:  

We also offer Exhibitors offsite parking for select competitions that can be purchased when placing an entry. Information regarding parking can be found here.

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