Ekka Ride Card FAQ's
What is the Ekka Ride Card?
Instead of having to buy your ride tickets with cash when you're
at the Show, the Ekka Ride Card allows you to pre-purchase your
Sideshow Alley ride ticket amount. When you've picked a ride
you want to go on you just buy a ride ticket by presenting the card
to be scanned at the ride cashier. You keep using the card to
buy your ride tickets until all the value is used up.
How does the Ekka Ride Card work?
The customer purchases an Ekka Ride Card voucher through the
Ekka website. This voucher is then presented to any Ekka
Information Booth in exchange for an Ekka Ride Card.
To use the Ekka Ride Card, all the customer does is present it
to the ride cashier booth for scanning. A ride ticket is
printed and the ticket is given to the ride gate keeper on
entry.
When can I purchase an Ekka Ride Card?
Ride Card vouchers can be purchased from now up until midnight
on Ekka Eve, 7 August 2013. Ride Card vouchers cannot be purchased
once Ekka starts on 8 August 2013.
Where can I use the Cards?
The Ride Cards can be used on any participating adult or child's
rides in or around Sideshow Alley or other areas as nominated by
the RNA from time to time. The card cannot be used for games,
pony rides or other Ekka attractions.
Do I have to buy a gate ticket with the $60
card?
Yes. The $60 Ekka Ride Card can only be purchased as part of the
Single Ride Deal Package. If you don't want to buy a gate
ticket with the Ride Card included then the $40 Ekka Ride Card can
be purchased as a single item until midnight on Ekka Eve, 7 August
2013.
Can I buy multiple Ekka Ride Cards?
Yes. The $40 Ekka Ride card voucher can be purchased as many
times as you want from the Ekka website until midnight on Ekka Eve,
7 August 2013.
What if I have some money left on the card but not
enough money for the full price of a ride?
At the ride operators discretion any value remaining on a card
can be used in conjunction with cash. That is, a ride can be
purchased using cash and card. In addition, multiple cards can be
used to make up the price of a ride ticket.
Can I get back the money I have left on the
card?
No. There are no refunds provided for any unused value remaining
on the card. However, you can (i) use the card in combination with
cash or (ii) use multiple cards to make up the price of a ride.
Can I buy the Ekka Ride Card through RACQ?
No. Ekka ride cards can only be purchased through the Ekka
website.
Where do I get the Day 1 Unlimited Ride Pass
from?
The Day 1 Unlimited Ride Pass is offered to RACQ members through
the RACQ website.
Ticket FAQ's
What if I have a different combination of adults and
children?
Up to 4 children can be added to the Ultimate Family Bundle,
Family Funday Pass, Adult and Child Pass, Family Ride Deal Package
and Single Ride Deal Package at a discounted price.
While the RNA is unable to offer bundles that cater to every
combination of adults and children, the new tickets types and
add-ons allow you to customise your Ekka experience and build a
value bundle suitable to you.
I am bringing a child under the age of 4. Do I need a
ticket for that child?
Yes. Any child under the age of 4 as at the day of entry is free
however they will require a Little Ekka VIP Pass ticket to gain
entry to Show. The Little Ekka VIP Pass is selected on the Payment
page.
Do I have to buy a gate ticket with the add-on
tickets?
Yes. Add-on tickets do not entitle the holder to entry to the
Show. A Show entry ticket must also be purchased.
Do I have to enter through a particular gate if I
pre-purchase my ticket?
Any entry gate will accept pre-paid Ekka tickets for general
admission tickets and bundle ticket options.
Special event tickets may be required to enter through a
specific gate and will be identified when the ticket is
purchased.
Can I buy the food and ride bundles through
RACQ?
No. Unfortunately the food bundle offers and ride bundle offers
are not available through the RACQ site. However, all general
admission packages are available.
The website is broken or not working for me. What should
I do?
Please check your internet connection or try a different browser
(Internet Explorer, Firefox or Chrome). If you are still unable to
purchase your tickets online, please call the RNA on 07 3253
3900.
Ekka Ride Card FAQ's
What is the Ekka Ride Card?
Instead of having to buy your ride tickets for cash
when you're at the Show, the Ekka Ride Card allows you to
pre-purchase your Sideshow Alley and Children's ride amount.
When you've picked a ride you want to go on you just buy a
ride ticket by presenting the card to be scanned at the ride
cashier. You keep using the card to buy your ride tickets
until all the value is used up.
How does the Ekka Ride Card work?
The customer purchases an Ekka Ride Card voucher
through the Ekka website (www.ekka.com.au). This voucher is
then presented to Info Booth 1 (next to the Admin Building on
Gregory Terrace) in exchange for an Ekka Ride Card.
To use the Card, all the customer does is present
it to the ride cashier booth for scanning. A ride ticket is
printed and the ticket is given to the ride gate keeper on
entry.
When can I purchase an Ekka Ride Card?
Ride Card vouchers can be purchased from now up
until midnight on Ekka Eve? Ride Card vouchers cannot be
purchased once Ekka starts on 9 August.
Where can I use the Cards?
The Ride Cards can be used on any participating
adult or child's ride in or around Sideshow Alley and the
Children's ride area. The card cannot be used for games, pony
rides or other Ekka attractions.
What if I want to split the card amongst my
children?
Either the $40 or the $60 card can be split into
the equivalent value in $20 cards. Note that the $60 cannot
be split into a $40 plus $20.
Do I have to buy a gate ticket with the $60
card?
Yes. The $60 Ekka Ride Card can only be
purchased as part of a ticket and ride bundle: Either
Ultimate Family Bundle, Family Ride Deal Package or Single Ride
Deal Package. If the you don't want to buy a gate ticket with
the Ride Card included then the $40 Ekka Ride Card can be purchased
as a single item.
Can I buy multiple Ekka Ride Cards?
Yes. The $40 Ekka Ride card can be purchased
as many times as the you want.
What if I have some money left on the card but not
enough money for the full price of a ride?
At the ride operators discretion any value
remaining on a card can be used in conjunction with cash.
That is, a ride can be purchased using cash & card.
In addition, multiple cards can be used to make up the price
of a ride ticket.
Can I get back the money I have left on the
card?
No. There are no refunds provided for any
unused value remaining on the card. However, you can (i) use
the card in combination with cash or (ii) use multiple cards to
make up the price of a ride.
Can I buy the Ekka Ride Card through RACQ?
Yes. The $40 Ekka Ride card and $60 Ticket
and Ride bundles are available to RACQ members through their
website.
Where do I get the Day 1 Unlimited Ride Pass
from?
The Day 1 Unlimited Ride Pass is offered to RACQ
members through the RACQ website.
Ticket FAQ's
What if I have a different combination of adults
and children?
Unfortunately we can only offer a limited number of
bundles and are unable to offer bundle prices that cater for every
combination of adults and children.
Do I have to enter through a particular gate if I
pre-purchase my ticket?
No. Any entry gate will accept pre-paid Ekka
tickets.
Can I buy the ticket and food bundle through
RACQ?
No. Unfortunately the food bundle offers are
not available through the RACQ site. However, all ticket and
ticket and ride packages are available.